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Renaissance Kuala Lumpur Hotel & Convention Centre, Kuala Lumpur

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From66US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Renaissance Kuala Lumpur Hotel & Convention Centre is an urban resort located in the heart of Kuala Lumpur City Centre. The hotel boasts 406 redesigned guest rooms, offering a blend of comfort and modern luxury. With one of the largest outdoor pools in the city and extensive family-friendly facilities, it is designed to cater to both leisure and business travelers. Situated near iconic landmarks like the Petronas Twin Towers and KL Tower, the hotel offers easy access to major transportation links.

Location

The hotel is strategically located near the Bukit Nanas monorail and Dang Wangi LRT stations, facilitating easy transport throughout the city. Notable attractions such as Dataran Merdeka, Islamic Arts Museum, and Chinatown are within a short distance. This central location places guests near upscale fashion malls and vibrant cultural sites.

Rooms

The hotel features 406 chic rooms and suites with floor-to-ceiling windows providing stunning views of KL Tower. Each accommodation is equipped with plush bedding, deluxe amenities, and complimentary high-speed Wi-Fi. In-room facilities include a cable TV, laptop-compatible safe, and 24-hour room service. Family suites are available, designed to enhance connectivity between living areas and bedrooms.

Eat & Drink

The hotel presents a diverse dining experience with restaurants offering both buffet and a la carte options. Evolution Café specializes in coastal Italian cuisine in an open-kitchen setting. LimaPulo serves traditional Nyonya dishes, including award-winning Curry Laksa. Guests can relax at R Bar, known for its locally-inspired cocktails and signature Beverage Ritual.

Leisure & Business

The Renaissance features a large outdoor swimming pool and tropical garden, ideal for relaxation. Guests can maintain their fitness routine in the 24-hour fitness center. The convention center provides 37,000 square feet of versatile event space, accommodating intimate weddings to larger meetings. The hotel's services include reception, laundry, and concierge assistance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Presidential Two-Bedroom King Suite
Max:
2 persons
251 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Executive One-Bedroom Suite
Max:
3 persons
59 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Family King Suite
Max:
2 persons
115 m² 
Bed options:
2 Single beds or 1 Queen Size Bed
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Kuala Lumpur 1.8 mi
Airports
Sultan Abdul Aziz Shah (SZB) 19.0 mi
Kuala Lumpur International (KUL) 38.6 mi
Train
Ampang Park Station 1.0 mi
Old Kuala Lumpur Railway Station 1.5 mi
Metro stations
Bukit Bintang4600 ft
Merdeka 1.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Malaysia, 50450
Map view
Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Malaysia, 50450
Nearby
Events
Petronas Twin Towers
3000 ft
Parks
KL Forest Eco Park
1.0 mi
Stadiums
Stadium Negara
3600 ft
Stadiums
Merdeka Stadium
3600 ft
Museums
Petrosains
3300 ft
Jalan Tunku Abdul Rahman
Jalan Masjid India
4000 ft
Events
Petronas Philharmonic Hall
2700 ft
Brickfields
'Torana' Gate
3000 ft
156 Jalan Ampang
Avenue K Shopping Mall
3500 ft
Restaurants
Hard Rock Cafe
800 ft
2 Jalan Sultan Ismail
TEMPTationS
100 ft
Corner of Jalan Sultan Ismail and Jalan Ampang
Evolution Cafe
100 ft
Corner Of Jalan Sultan Ismail And Jalan Ampang,
The Sultanate
300 ft
103 Jalan Ampang Renaissance Hotel
Healy Mac's
2400 ft
Jalan P Ramlee Crown Regency
Tandoor Grill
900 ft
Level 3A
Lobby Lounge at Renaissance Kuala Lumpur Hotel
700 ft
Ground Floor
Xin Cuisine
1200 ft
Concorde Hotel
Crossroads Lounge
1200 ft
2 Jalan Sultan Ismail
Toku Toku Japanese Restaurant
1200 ft
59A Jalan Sultan Ismail
Beriani Asif
1000 ft
R-08
Wow kl - Closed
900 ft
139 Pusat Pelancongan MTC Jalan Jalan Ampang

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean
Great location
Bills
Expensive dining
7.8/10
Very good
Rooms
8.3
Location
8.7
Service
7.9
Dining
7.1
Guest reviews
7.8/10
based on 24 review
4/5 based on 4698 review
8.8
8.8/10based on 309 review
#50 of 545 hotels in Kuala Lumpur based on Tripadvisor
Chris
United Kingdom, May  2024
7.8/10

I had a mixed experience at the hotel. The room was clean and in a strategic location, but there was a noisy shouting festival late at night. The service was exceptional in many aspects, but there were some communication issues that need improvement. The location was great with a view of the Petronas towers, but it felt too congested and overcrowded at times. The dining experience was impressive with a variety of Asian and traditional/American style food. Overall, a decent stay with some ups and downs.

Rooms
7.0
The room was clean and strategically located, but the noise from a late-night festival was disruptive.
Service
8.0
The service was exceptional in many aspects, but there were some communication issues that need attention.
Location
7.0
The location was great offering a view of the Petronas towers, yet it felt too congested and overcrowded at times.
Dining
9.0
The dining experience was impressive with a mix of Asian and traditional/American style food.
Facilities
8.0
The facilities were well-maintained and efficient.
Keith
United Kingdom, April  2024
7.6/10

The hotel rooms provided a very comfortable and luxurious feeling, but noise from the neighboring room, especially due to a family with young children, was a downside. The service was a mix of polite and attentive encounters, with some embarrassing and apologetic moments but also instances of annoyingly rude behavior. The location was perfect for easy access to transportation and major attractions, although it bordered a busy entertainment district. The dining experience ranged from a limited variety to an excellent, vast selection. Overall, the facilities offered a good stay with minor nuisances.

Rooms
8.0
The rooms were very comfortable and gave a feeling of living in luxury.
Service
7.0
The service staff were polite, cheerful, and attentive, especially the Club Lounge personnel.
Location
9.0
The hotel's location was excellent, in close proximity to the monorail station and key attractions.
Dining
7.0
The dining experience varied from limited choices to an excellent range of options.
Facilities
7.0
The facilities provided a satisfactory stay, although with some noise disturbances.
John
United States of America, March  2024
8.6/10

I had a fantastic stay at the hotel. The rooms were spacious, comfortable, and offered a stunning view of KLCC. The service was exceptional, with a warm welcome and helpful assistance with travel plans. The location was superb, close to public transportation and major attractions. The dining experience was diverse, although there were some issues with cleanliness. Overall, a great value for money.

Rooms
9.0
The rooms were large, comfortable, and had a breathtaking view of KLCC.
Service
9.0
The staff was very nice and welcoming, offering great assistance with travel plans.
Location
10.0
The hotel's central location near public transport and iconic sights was perfect for exploring the city.
Dining
7.0
The dining options were diverse, but there were some cleanliness issues that need improvement.
Facilities
8.0
The facilities were good overall, but there were some minor flaws in the dining area that affected the experience.
Peter
United Kingdom, February  2024
8.4/10

The hotel is really cozy and well-kept, with speedy and efficient housekeeping. However, the room system automatically shuts off all the lights making it difficult to charge our devices.

Rooms
9.0
The rooms are super cozy and well-maintained.
Service
9.0
The staff, including Anita, Krystale, Rizki, Lucky, Hozmot, Sonam, and others, were amazing and provided excellent service. They even shared helpful meal suggestions.
Location
7.0
The hotel is located in a nice area, within walking distance to KLCC, a train station, and various restaurants. However, the management of construction work nearby was not great.
Dining
9.0
The dining experience was fantastic, especially the well-orientated food selection. Club room perks like free drinks and snacks throughout the day added extra value.
Facilities
8.0
The hotel offers great facilities to ensure a comfortable stay.
Anthony
United Kingdom, February  2024
8.4/10

I had a wonderful stay at this hotel thanks to the incredible view from the room and the exceptional cleanliness. However, there were some issues with the billing process that I had to reluctantly accept.

Rooms
9.0
My room had the best view and was very clean.
Service
8.0
All the staff members who assisted me during my stay were amazing, making my experience perfect.
Location
9.0
The location was an added advantage, being close to almost everything and a short distance to two metro stations.
Dining
7.0
Although the dining experience was not perfect and a bit expensive, the service went out of their way to accommodate my requests.
Facilities
9.0
The hotel offers excellent facilities, making my stay even more enjoyable.
Clean
Bills
Jamie
United Kingdom, February  2024
7.6/10

The hotel's rooms are very nice and spacious, with a large, separate living room and bedroom, making it one of the best setups I've ever seen in a hotel. The service was efficient in handling my reservation and providing original pricing but lacked friendliness. The location is incredible, near iconic landmarks and convenient transportation. The dining experience was ordinary, failing to meet high expectations. The facilities offered were satisfactory, although there were some issues with the payment process.

Rooms
9.0
The rooms are very nice and spacious, with a large, separate living room and bedroom.
Service
7.0
The service was efficient but lacked friendliness.
Location
10.0
The location is incredible, close to iconic landmarks and convenient transportation options.
Dining
5.0
The dining experience was extremely ordinary, not meeting my expectations.
Facilities
7.0
The facilities offered were satisfactory, but some issues with the payment process.
spacious rooms
unfriendly service
Edward
United Kingdom, January  2024
8.0/10

The hotel is conveniently located next to the Petronas Towers, making it ideal for both city tours and business travelers. The rooms are comfortable and clean with a spacious king bed and a very good breakfast selection. Although the rooms can feel a bit warm and show signs of wear, the overall experience is pleasant. The service is outstanding, with very friendly and knowledgeable staff, although a more welcoming attitude would enhance the experience. The location offers amazing views of the Petronas Towers and easy access to the monorail station, but it can get congested and overcrowded in the area. The dining experience is good with a variety of food options, though improving the menu variety would be beneficial. The facilities are well-maintained, ensuring a pleasant stay.

Rooms
8.0
The rooms are comfortable, with clean sheets and a non-humid ambiance despite the carpeting.
Service
9.0
The service was outstanding, with very friendly and helpful staff. However, a more welcoming approach would elevate the experience.
Location
8.0
The hotel offers great views of the Petronas Towers, convenient access to public transport, and proximity to key attractions.
Dining
7.0
The dining options are good, but there is room for improvement in menu variety.
Facilities
8.0
The facilities are well-maintained, ensuring a pleasant stay.
Ken
United Kingdom, January  2024
8.4/10

I had a fantastic view of the Petronas Towers from my room, which was spacious with a large bathroom and all the amenities I needed. The location was excellent, allowing me to walk to the towers in just ten minutes. The service was provided by friendly and attentive staff, making my stay very pleasant.

Rooms
9.0
The room was very spacious, with a great view of the Petronas Towers. It had all the amenities in both the living room and bedroom.
Service
8.0
The staff, although new to the property, were incredibly friendly and service-minded, making sure all my needs were met promptly and with a smile.
Location
9.0
The hotel is conveniently located within walking distance of KLCC and close to the lively bars and clubs. It's a little paradise in the heart of the city with easy access to the Petronas Towers.
Dining
7.0
The breakfast was laid out beautifully with fantastic regional options, but at times, it could get a bit crowded and hot.
Facilities
9.0
The hotel facilities were top-notch and well-maintained, ensuring a comfortable stay for guests.
Jim
United Kingdom, December  2023
7.2/10

My stay at the hotel was a mix of positives and negatives. The rooms were large, and the pool, although cool, was beautiful. However, the lingering smell of cigarettes was off-putting. On the bright side, my room was a 'lifestyle' room with some nice extras like discounts at restaurants, complimentary laundry, and access to the lifestyle lounge on level 24 East wing.

Rooms
8.0
The room I stayed in was large and had some nice extras like discounts at restaurants, complimentary laundry, and access to the lifestyle lounge on level 24 East wing.
Service
7.0
The service at the spa and fitness center was very helpful. However, there was an issue with a staff member arguing with another guest. Despite that, room service, dry cleaning, housekeeping, and other services were good.
Location
9.0
The hotel's location was very convenient, being close to KLCC and two subway/LRT stations, making it easy to access KL Sentral and other attractions. Additionally, the proximity to the KL hop on hop off bus tour stop across the road was a big plus.
Dining
5.0
The dining experience was basic and repetitive with a big group often having breakfast at the same place. While some side dishes were less than satisfactory, the overall experience could be improved.
Facilities
7.0
The facilities at the hotel were good, with a beautiful pool and lifestyle lounge as standout features. However, improvements could be made in certain areas to enhance the overall guest experience.
John
United Kingdom, December  2023
7.4/10

The hotel offers spacious and comfortable rooms spread over four whole floors, culminating in a very nice suite. The service was polite and incredibly helpful, although check-in for 5 rooms took about an hour. The location is perfect for accessing transportation links around KL easily. The dining options were somewhat lacking with a queue to contend with. Overall, a mixed experience worth considering.

Rooms
8.0
The rooms are very cold but spacious and comfortable.
Service
7.0
The staff were polite and incredibly helpful.
Location
9.0
Dining
6.0
The dining experience had limited variety and a queue but offered organic food.
Facilities
7.0
The facilities were adequate, but improvements could enhance the overall experience.
Frances
United States of America, December  2023
9.4/10

I had a wonderful stay at the hotel. The rooms were clean, comfortable, and spacious with a view of KL Tower. The service was top-notch, with the staff being very friendly and helpful at every turn. The location was excellent, allowing easy access to the twin towers and public transportation. The dining experience was a highlight, offering the best meals I have ever had. The facilities were well-maintained and added to the overall enjoyment of my stay.

Rooms
9.0
The rooms were both spacious and comfortable, featuring a king bed with plenty of pillows, a large sitting area by the window, and all the necessary amenities for a pleasant stay.
Service
9.0
The staff were very friendly and helpful, providing top-notch service from reception to concierge. Their attention to detail and willingness to assist made my stay truly enjoyable.
Location
10.0
The hotel's location was totally excellent, offering easy access to the city's attractions and transportation options. Being near a monorail station and having competitive rates added to the overall convenience.
Dining
10.0
The dining experience was the best I have ever had, with delicious meals and a fantastic selection to choose from. It truly exceeded my expectations.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a comfortable and pleasant stay. From room service to laundry service, everything was well taken care of.
Charles
United Kingdom, December  2023
8.2/10

I had a wonderful stay at the hotel. The suite I stayed in had the most amazing view of the twin towers, although it was a bit outdated and small. However, the room service was done very well and fast, which I always appreciate.

Rooms
8.0
The suite with a view of the twin towers was impressive, but it felt a bit outdated and small. The speedy service made up for it.
Service
9.0
The staff went above and beyond to welcome me and offer assistance. They were incredibly friendly and proactive in ensuring my comfort.
Location
9.0
The hotel is conveniently located near the Petronas Towers and major transport hubs, making it easy to explore the city. The friendly staff and opulent atmosphere add to the experience.
Dining
6.0
The dining experience was a bit underwhelming, with some issues like dirty tables and running out of utensils. However, the breakfast manager stood out for providing excellent service.
Facilities
9.0
The hotel offers excellent facilities like a gym and pool, which are well-maintained and comfortable to use.
Ralph
United States of America, November  2023
8.0/10

The hotel's location is convenient near the Petronas Twin Towers with great views, but the room lacks air circulation and oxygen at times. The staff were exceptional and always had a smile, but the refund process was discourteous and unprofessional. The dining options were good with a variety of Eastern and Western dishes but pricey, and the facilities were impressive with plenty of comfortable loungers.

Rooms
7.0
The outstanding room faced a major traffic junction, which affected the tranquility.
Service
9.0
The staff were charming and great ambassadors for the hotel.
Location
8.0
The location was great with a view of the Petronas towers, but there was a lack of air circulation in the east wing.
Dining
7.0
The dining experience was good with plenty of options, including Indian veg food.
Facilities
9.0
The facilities were great, with plenty of comfortable loungers available.
Great views
Lack of air circulation
Frederic
United Kingdom, October  2023
7.8/10

I had a mixed experience at the hotel. The rooms are nice and clean with varying views depending on the wing you stay in. The service was good overall, but a few issues slightly affected my mood. The location is ideal for exploring the city, although there were some minor maintenance issues. The dining options offered a wide range of foods, and the facilities were satisfactory.

Rooms
8.0
The rooms are nice and clean, with different views depending on the wing you stay in.
Service
7.0
The staff dealt with situations well, but a billing issue affected my mood slightly.
Location
9.0
The hotel's location is ideal for exploring the city and visiting major attractions.
Dining
8.0
The dining experience offered a wide range of food options.
Facilities
7.0
The facilities were satisfactory overall, with minor maintenance issues noted.
Raymond
United States of America, October  2023
6.8/10

I had a mixed experience at the hotel. The rooms were spacious and comfortable, but they were quite crowded with people. The prices were reasonable, especially considering they were cheaper than other websites. The service lacked consistency; some staff were exceptional with constant smiles, but others were unfriendly and strict when it came to consuming fruit at the tables. The location was convenient, with a great view of the Petronas towers, but it felt overcrowded. Despite some issues, I appreciated the value for money at this hotel.

Rooms
8.0
The rooms were comfortable and had plenty of space, but they were packed with people. The bathroom was also spacious.
Service
6.0
The service was a mixed bag. Some staff members were exceptional and always had a smile on their face, while others lacked a friendly attitude.
Location
7.0
The hotel's location was convenient, right opposite the MRT station and offering a great view of the Petronas towers. However, it felt congested and overcrowded.
Dining
7.0
The dining experience had its ups and downs. While the local dishes were impressive, there were some issues like long queues and bathroom flooding after a shower.
Facilities
6.0
The facilities were decent overall, but there were some maintenance issues like the unresolved bathroom flooding. The hotel could improve in this area.
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04Dec2024Select date
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Rooms and Guests2 Guest, 1 Room